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For support, use the website messenger or email support@complyonsite.com. Call 020 3906 9007 or message WhatsApp Business at https://wa.me/447459339315. Support hours are Monday–Friday 08:00–20:00 and Saturday–Sunday 09:00–17:00, London time.

Tell us which tool you used, what you were trying to do, and the message you saw. Do not attach confidential RAMS, workbooks or waste records.

Keep original files. If a check fails, check your connection and try the original again. If a download fails, leave the result open and try the download button again.

RAMS Builder drafts and waste notes belong to the browser and device where you made them. Clearing site data can remove them. Download the finished document when you need to keep or share it. A downloaded PDF is not an editable backup of your browser draft.

SDS PDFs are read in your browser. RAMS Review sends page text for the chosen review; account results have a separate retention policy. Read https://complyonsite.com/privacy for current handling. Featurebase stores chat and feedback so we can respond.